At MBD Shopping Mart, we strive to make your shopping experience convenient. If you need to cancel an order, the following policy applies:
Cancellation Window: You can cancel your order at any time before the product is processed for shipment or handed over to the courier.
Post-Shipment Cancellation: Once the product has been shipped, the order cannot be canceled. In this case, you must receive the product and follow our 'Return Policy'.
How to Cancel: To cancel an order, please call our customer support at +8801748762695 or submit a 'Cancel' request through your user dashboard.
Refunds: If you have made a pre-payment and the order is successfully canceled, the refund will be processed back to your original payment method (bKash/Nogod/Bank) within 3-7 working days.
Right to Cancel: MBD Shopping Mart reserves the right to cancel any order due to stock unavailability or technical issues.
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