At MBD Shopping Mart, we prioritize customer satisfaction. If you are not satisfied with your purchase, you may return it under the following conditions:
Notification Period: Any issues with the product must be reported to our customer support or Facebook page within 24 hours of receiving the delivery.
Eligible for Return: Returns are accepted only if the product is wrong, damaged, or does not match the description on the website.
Product Condition: The item must be unused, in its original packaging, and include all tags and accessories.
Refund Process: Once we receive and inspect the returned item, the refund will be processed to your bKash, Nogod, or Bank account within 3-7 working days.
Shipping Costs: If the product is defective, we will cover the return shipping. Otherwise, the customer may be responsible for the return shipping charges.
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